3 Prevalent Communications Mistakes and How to Avoid Them

When you start putting together a blog like this one, the urge to start with some hackneyed phrase about ‘communication being the bedrock of any business’ is overwhelming. You know it to be true, it’s a pretty safe assumption that most business leaders know it to be true. So why then, this irresistible impulse to […]

Business Strategy: Getting it defined, and getting it executed

In any conversation about business, you’re never too far away from ‘strategy’ being discussed. In TV shows like the BBC’s ‘The Apprentice’, you’d be forgiven for thinking contestants were contractually obliged to refer to it in every other sentence. The ubiquity with which it features in such glib conversation, how to build a strategy and […]

Customer experience of the future. I can see it!

Always at the forefront of technology, shunning old hat methods and adding revolutionary, functional solutions to its portfolio, we’re getting excited about our client Vapour and a product they’re crazy about, WebRTC. What is it? Communication at its most effortless, effective best. With the touch of a button, WebRTC allows you to view the person you […]